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Agent commission facts · insurance regulation · Nepal

How life insurance commissions work in Nepal

Agents earn a commission out of your premium, set by the Nepal Insurance Authority — and it's higher on some plans than others. Knowing how it works lets you read any recommendation clearly and choose the cover that genuinely fits you. Here are the facts, straight from NIA regulation.

We maintain a directory of licensed agents. The facts on this page apply to all agents — including ours. Verify an agent's NIA licence →

How much your agent earns from your policy

Commission is paid by the insurer out of your premiums. The rates are set by the Nepal Insurance Authority and are uniform across every licensed life insurer — endowment and whole-life plans share one schedule, tiered by your policy term.

Policy term Year 1 Year 2 Years 3–10
5–7 years 10% 5% 5%
8–9 years 10% 10% 5%
10–14 years 15% 15% 5%
15–19 years 25% 15% 5%
20 years or more 25% 25% 5%

Term life insurance: up to 10% of premium. Single-premium policies: up to 6%. Source: NIA Insurance Regulation 2081, Schedule 9.

Why this table explains agent behaviour

A long-term endowment or whole-life plan pays up to 25% in year-one commission, against up to 10% on a term plan of the same premium — so a savings plan can earn an agent roughly 2.5× more up front. Term delivers more coverage for the same cost, but agents earn less from it. This is not fraud; it is the incentive structure. Knowing it helps you ask the right questions.

9 things your agent may not mention

These are NIA-sourced facts. None of them are typically disclosed unprompted.

01

Renewal commission drops sharply after year one

Year-one commission on a long-term endowment is up to 25%. By year 3 it falls to 5%. An agent who sells you a new policy every few years — advising you to surrender the old one — earns far more than an agent who simply services a long-running policy. Watch for unsolicited "upgrade" advice.

NIA Insurance Regulation 2081, Schedule 9
02

Churning your policy is illegal — and costs you money

Churning means advising you to surrender a running policy and buy a new one without a genuine financial benefit to you. It resets your surrender timeline to zero, you lose accumulated bonuses, and the agent collects another year-one commission. Churning is prohibited. If your agent suggests this, ask for a written cost-benefit comparison first.

A recognised form of mis-selling under NIA agent-conduct rules (Insurance Act 2079 / Regulation 2081)
03

You must receive a Benefit Illustration before you sign

A Benefit Illustration is a document showing your projected premiums, maturity value, and surrender values at years 3, 5, 10, and maturity. Agents are required to provide this before policy issuance — not after. If you haven't seen one, ask before signing anything. An agent who cannot or will not produce one is not complying with regulations.

NIA Product Regulation Directive — mandatory pre-sale document
04

Verbal promises are legally worthless

Whatever an agent promises verbally — a specific return, a waived clause, a bonus, a free rider — has zero legal standing unless it appears in the signed policy bond. Insurers are not bound by what their agents say outside the contract. If you are offered something verbally, ask for it to be written into the policy before you pay the first premium.

Contract Act 2056, Insurance Act 2079 — written terms govern
05

Endowment IRR is typically 3.6–4.1% — below bank FD rates

The internal rate of return on a typical Nepal endowment plan, held to maturity, works out to roughly 3.6–4.1% per year on illustrative figures — below current bank fixed deposit rates of 8–9%. Endowment combines insurance with savings, but as a savings vehicle it underperforms. Term plan + FD is mathematically better for most people. Agents rarely present this comparison.

Illustrative, from current bonus rates; See IRR comparison →
06

Early surrender wipes out most of what you've paid

On a typical endowment plan, surrendering in the first few years returns only a fraction of total premiums paid — illustratively around 20–35% by year 3 — and you must hold the policy for most of its term before the surrender value catches up to what you have paid in. The exact figures are in your Benefit Illustration, but they are rarely explained clearly at the point of sale.

Illustrative — actual values depend on your policy terms; request an official statement. Calculate yours →
07

No Nepali insurer currently sells ULIPs or market-linked plans

A ULIP (unit-linked plan) splits your premium between life cover and market funds, with no guaranteed maturity value. They are common in India but, as of our 2026 review, none of Nepal's 14 licensed life insurers offers one. So if an agent pitches a "market-linked" or high-return "investment" plan, be skeptical — it is most likely a traditional endowment described loosely, or a product not approved for sale here. Ask for the product's regulatory approval and the full charges in writing.

Based on our 2026 review of all 14 licensed insurers' product catalogues.
08

No agent can guarantee a projected or market-linked return

Only the guaranteed benefits written into your policy document and Benefit Illustration are promised. Any value that depends on future bonus declarations or market performance is a projection, not a guarantee. An agent who quotes you a specific, fixed maturity figure for a non-guaranteed benefit is mis-selling — ask which part of the number is guaranteed in writing and which is only illustrated.

Your Benefit Illustration separates guaranteed from non-guaranteed values — projections are never a promise.
09

You can compare all 14 insurers — and buy from anyone

You are under no obligation to buy from the agent who approaches you. All 14 insurers operate under the same regulatory framework. You can compare plans independently, then contact the insurer's branch directly or choose any licensed agent. Independent comparison is the most effective protection against mis-selling.

7 red flags — pause if you hear any of these

If your agent says or does any of the following, slow down and verify before signing.

  • Agent quotes a specific guaranteed return on a "market-linked" or "investment" plan
  • Agent says "no need to read the document, just sign here"
  • Agent pressures you to decide on the same day — "offer expires today"
  • Agent cannot show you their NIA licence number when asked
  • Agent recommends surrendering a running policy to start a new one, without a written financial comparison
  • Agent discourages you from comparing premiums or plans at other insurers
  • Agent has not provided a Benefit Illustration document before asking you to sign

Verify your agent's NIA licence

Every authorised agent has a unique NIA licence number. Ask for it. You can verify active licences on nia.gov.np →. An agent without a current licence is operating outside the law — any policy they sell may face complications during claims.

Compare without an agent — right now

Our tools show you every plan from all 14 insurers, with premiums, claim ratios, and surrender timelines. The full picture, in one place.

Frequently Asked Questions

About insurance agents, commissions, and your rights in Nepal.

Every authorised life insurance agent in Nepal holds a unique NIA licence number. Ask your agent directly — they are legally required to provide it on request. You can then verify the licence status on the Nepal Insurance Authority's official website (nia.gov.np). An agent who refuses to share their licence number, or whose number shows as expired or inactive, is operating outside NIA regulations. Any policy they sell may face complications at claims time.
NIA regulations allow insurers to pay agents up to 25% commission on year-one premiums for long-term savings plans (endowment and whole life), and up to 10% on term plans, dropping to 5% by year 3. This front-loaded structure incentivises agents to acquire new policies. It also creates a financial incentive for some agents to recommend surrendering a running policy and starting a new one — a practice called policy churning — which costs the policyholder money while generating another first-year commission for the agent.
Policy churning happens when an agent recommends that you surrender a running policy and buy a new one, primarily so they can earn another first-year commission — not because it benefits you. Red flags: the agent cannot provide a written side-by-side financial comparison showing you are materially better off in the new policy; the new policy is from a different insurer; the agent pressures you to decide quickly. NIA regulations require agents to provide a Benefit Illustration document before any policy sale — always ask for it.
A Benefit Illustration (BI) is a standardised projection document that shows you, year by year, the expected premiums, surrender values, maturity benefit, and death benefit for a specific policy under both guaranteed and non-guaranteed assumptions. NIA regulations require agents to provide a BI before any life insurance sign-up. If an agent has not given you a Benefit Illustration, ask for one before signing anything. Refusal to provide a BI is a regulatory violation.
No. An agent who quotes you a specific, fixed return on any non-guaranteed or market-linked benefit is mis-selling, because that value depends on future bonus declarations or fund performance. (No Nepali insurer currently sells market-linked / unit-linked (ULIP) plans in any case.) Guaranteed-return language is only valid for the guaranteed maturity benefit explicitly written into your policy document and Benefit Illustration.
Yes. All 14 NIA-licensed life insurers accept direct applications via their branch offices. You are under no obligation to buy through the agent who approaches you. You can compare all 14 plans independently on nepallifeinsurance.com, identify the best option for your profile, and then walk into the insurer's nearest branch and apply directly, or contact any licensed agent of your choosing.
Pahile lekhe ma financial comparison maagna — agent le naya policy maa switch garnu ramro cha ki naramros euta detailed year-by-year projection dinu parcha. Yedi agent comparison dina manccha bhane, chintaa ko kura ho. Haami ko surrender calculator use garera independently check garna milincha — aafno policy details halnu ra result herne. Doubts cha bhane NIA ko consumer helpline maa contact garna wa direct insurer branch gai second opinion lina milincha.

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