Citizen Life Insurance Company Limited is one of Nepal’s youngest life insurers — established in 2017. It has already reached a 93.87% claim settlement ratio. To put that in perspective: it took some of Nepal’s older insurers decades to reach a comparable level. Citizen Life got there in under a decade.
Quick Facts
| Detail | Information |
|---|---|
| Full name | Citizen Life Insurance Company Limited |
| NEPSE symbol | CLI |
| Established | Kartik 02, 2074 BS (October 19, 2017 AD) |
| Type | Private — Nepali-owned |
| Regulator | Nepal Beema Pradhikaran (NIA) |
| Claim ratio FY 2081/82 | 93.87% (NIA Rank: #7) |
| Claim ratio FY 2080/81 | 92.84% |
| Entry age | 0 – 65 years |
| Policy terms | 5 – 30 years |
Claim Settlement Ratio — Ranked #7, Improving
Citizen Life’s 93.87% in FY 2081/82 places it seventh among all 14 Nepal life insurers — up from 92.84% the previous year. Its ratio has improved while the company continues to grow its policyholder base — a harder achievement than most buyers realise. An insurer that maintains its claim ratio while growing fast is one that is managing risk carefully.
Plans Available (FY 2081/82)
Endowment — Citizen Sarathi
Citizen Life’s flagship savings-plus-protection plan. Pays sum assured plus accumulated bonus at maturity, or full sum assured on death during the policy term.
- Bonus rate: Rs. 44–70 per 1,000 sum assured/year
- Estimated annual premium (Rs. 25L, age 30, 20yr): ~NPR 123,900
- Riders: Accident, Disability
- Loan: Yes (after 3 years) | Surrender: Yes
Term — Citizen Term
Pure life protection. No maturity benefit. Maximum coverage for minimum premium.
- Estimated annual premium (Rs. 50L, age 28, 20yr): ~NPR 17,400
Whole Life — Whole Life Plan
Coverage until age 100. Bonus: Rs. 46–73/1,000 SA/year.
ULIP — ULIP Plan
Market-linked returns. Suitable for buyers with moderate risk tolerance.
Money Back — Money Back Plan
Periodic liquidity payouts during the policy term. Bonus: Rs. 40–65/1,000 SA/year.
Citizen Life vs the Market
| Metric | Citizen Life | Market Position |
|---|---|---|
| Claim settlement ratio | 93.87% | #7 of 14 |
| Endowment premium (Rs. 25L, age 30) | ~NPR 123,900/yr | Middle of market |
| Term premium (Rs. 50L, age 28) | ~NPR 17,400/yr | Middle of market |
| Endowment bonus upper range | Rs. 70/1,000/yr | Below mid-range |
| Maximum entry age | 65 years | Above average |
| Maximum policy term | 30 years | Above average |
The honest summary: Citizen Life delivers a top-7 claim ratio with above-average age and term flexibility, at a mid-market premium. Its bonus rate is lower than National Life or Nepal Life — if maximising maturity bonus is your priority, those two companies offer higher ranges. But if claim reliability and flexibility matter more, Citizen Life at #7 is a strong option.
Who Should Choose Citizen Life?
Choose Citizen Life if:
- You want a top-7 claim ratio at a competitive premium
- You need entry up to age 65 or a policy term up to 30 years
- You prefer a younger, fast-growing Nepali company with a clean track record
- You are a first-time buyer — Citizen Term at NPR 17,400/yr gives Rs. 50L of cover for under Rs. 1,500/month
Consider alternatives if:
- You want the highest endowment bonus — National Life (Rs. 63–85/1,000) and Nepal Life (Rs. 55–85/1,000) offer higher ranges
- You want the absolute lowest endowment premium — Rastriya Jeevan Beema (~NPR 122,100) is approximately NPR 1,800/year cheaper
Use our Compare Plans tool to see Citizen Life alongside all 13 other insurers for your exact age and coverage needs.
Data source: NIA Annual Report FY 2081/82. Plan names and data from NIA product registry (verified April 2026). Premiums are estimates. Claim ratios are amount-based (NPR Crore per NIA Schedules 14 & 15); per-company claim settlement counts are not separately published — only an industry-wide total is available. Full disclaimer →
