.nyr-wrap{max-width:var(--max);margin:0 auto;padding:0 20px 60px}.nyr-hero{background:var(--ink);padding:48px 20px;text-align:center;margin-bottom:40px}.nyr-hero-inner{max-width:680px;margin:0 auto}.nyr-hero-eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:rgb(255 255 255 / .55);margin-bottom:10px}.nyr-hero-h1{font-family:var(--font-head);font-size:clamp(22px, 4vw, 34px);color:var(--white);margin:0 0 12px;line-height:1.2}.nyr-hero-sub{font-size:15px;color:rgb(255 255 255 / .7);margin:0;line-height:1.6}.nyr-section{margin-bottom:56px}.nyr-section-title{font-family:var(--font-head);font-size:20px;color:var(--ink);margin:0 0 4px}.nyr-section-sub{font-size:14px;color:var(--ink-s);margin:0 0 24px;line-height:1.55}.nyr-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px}@media (max-width:400px){.nyr-grid{grid-template-columns:1fr}}.nyr-complaint{background:var(--bg);border-radius:var(--radius);padding:32px;margin-bottom:40px}@media (max-width:600px){.nyr-complaint{padding:20px 16px}}.nyr-complaint-title{font-family:var(--font-head);font-size:20px;color:var(--ink);margin:0 0 20px}.nyr-steps{list-style:none;margin:0;padding:0;counter-reset:cstep}.nyr-steps li{counter-increment:cstep;display:flex;gap:16px;padding:16px 0;border-bottom:1px solid var(--border);font-size:14px;color:var(--ink-m);line-height:1.6}.nyr-steps li:last-child{border-bottom:none}.nyr-steps li::before{content:counter(cstep);display:flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:50%;background:var(--red);color:var(--white);font-size:12px;font-weight:700;flex-shrink:0;margin-top:2px}.nyr-steps strong{color:var(--ink);display:block;margin-bottom:2px}.nyr-nia-bar{background:var(--red-bg);border:1px solid var(--red);border-radius:var(--radius-sm);padding:16px 20px;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px;margin-top:20px}.nyr-nia-bar p{margin:0;font-size:14px;color:var(--ink)}.nyr-nia-bar strong{color:var(--red)}.nyr-nia-links{display:flex;gap:10px;flex-wrap:wrap}.nyr-nia-link{display:inline-block;padding:8px 16px;background:var(--red);color:var(--white);text-decoration:none;border-radius:var(--radius-sm);font-size:13px;font-weight:600;white-space:nowrap}.nyr-nia-link:hover{background:var(--red-d)}.nyr-nia-link--outline{background:#fff0;border:1px solid var(--red);color:var(--red)}.nyr-nia-link--outline:hover{background:var(--red-bg)}.nyr-cta{background:var(--ink);border-radius:var(--radius);padding:40px 32px;text-align:center}.nyr-cta h2{font-family:var(--font-head);font-size:22px;color:var(--white);margin:0 0 10px}.nyr-cta p{font-size:14px;color:rgb(255 255 255 / .7);margin:0 0 24px}.nyr-cta-btns{display:flex;flex-wrap:wrap;justify-content:center;gap:12px}.nyr-btn{display:inline-block;padding:12px 24px;border-radius:var(--radius-sm);font-size:14px;font-weight:700;text-decoration:none;white-space:nowrap;transition:background .15s,color .15s}.nyr-btn--red{background:var(--red);color:var(--white)}.nyr-btn--red:hover{background:var(--red-d)}.nyr-btn--ghost{border:1px solid rgb(255 255 255 / .35);color:rgb(255 255 255 / .85)}.nyr-btn--ghost:hover{border-color:var(--white);color:var(--white)}